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General inquiries

If you are not certain where to direct your inquiry, please call or email our Vancouver office and we will assist you.

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

Contact us

Phone: 604-660-4444

Email us

mail@trustee.bc.ca

Toll free calling is available through Service BC. After dialing the appropriate number for your area (see below) request to be transferred to the Public Guardian and Trustee.

 

If calling from Vancouver – please use: 604-660-2421

If calling from Victoria – please use: 250-387-6121

All other areas of B.C. – please use: 1-800-663-7867

 

Visiting the PGT

The PGT has three office locations in Vancouver, Kelowna (Interior-North regional office) and Victoria (Vancouver Island regional office). For visitor and accessibility information, please visit PGT office visitor information.

 

Media inquiries

All media inquiries are handled by our communications team in Vancouver.

Email: mail@trustee.bc.ca

 

Complaints

The PGT addresses all client complaints raised by clients, their families, client appointed advocates or other individuals involved with clients. We work to continuously improve our services and support our staff to resolve concerns. See Making a Complaint process for instructions on how to file a complaint. 

Adult Services

If you are worried about a vulnerable adult who may need assistance with decision making, our Assessment and Investigation Services team may be able to assist.
Email us
Call us

Phone: 604-660-4507

Toll-free phone: 1-877-511-4111

Address

Greater Vancouver Regional Office

700-808 W Hastings Street

Vancouver, BC V6C 3L3

If you have questions about getting informed consent to provide treatment, the PGT can help with that. We can authorize others to act or step in and assist.
Email us
Call us

Phone*: 604-660-4507

Toll-free phone*: 1-877-511-4111

Address

Greater Vancouver Regional Office

700-808 W Hastings Street

Vancouver, BC V6C 3L3

If you have a situation where a vulnerable adult needs to be admitted to a care facility but the person cannot provide consent, our Personal Decision Services team may be able to assist.
Email us
Call us

Phone*: 604-660-4507

Toll-free phone*: 1-877-511-4111

Address

Greater Vancouver Regional Office

700-808 W Hastings Street

Vancouver, BC V6C 3L3

We act as committee of estate and/or person for incapable adults and, depending on where the person lives, we provide those services out of our Vancouver, Kelowna or Victoria office.
Email us
Call us

Greater Vancouver Regional Office phone: 604-775-1001

Vancouver Island Regional Office phone: 250-356-8160

Interior North Regional Office phone: 250-712-7576

Address

Greater Vancouver Regional Office

700-808 W Hastings Street

Vancouver, BC V6C 3L3

After an adult, for whom we were acting as committee of estate, dies or is found to be capable, or a private committee is appointed, our Estate Liaison department is responsible for ending our involvement and disbursing the adult's funds.
Email us
Call us

Phone: 604-660-4556

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

If you are a private committee and have questions or inquiries about your role, or how to submit your accounts, the Private Committee Services team can assist.
Email us
Call us

Phone: 604-660-1500

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

As per the Supreme Court Rules, you must give the PGT notice of your representation grant application where a child/youth is under 19 or where an adult is or may be mentally incapable.
Email us
Call us

Phone: 604-660-3040

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

Child and Youth Services

We manage the assets held in trust for children and youth under the age of 19.
Email us
Call us

Phone: 604-775-3480

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

When a child/youth is in the permanent care of the Province , we protect their legal and financial interests. We also do this for children/youth in care of Indigenous Governing Bodies (IGBs) if they ask us to act.
Email us
Call us

Phone: 604-775-3480

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

As per the Supreme Court Rules, you must give the PGT notice of your representation grant application where a child/youth is under 19 or where an adult is or may be mentally incapable.
Email us
Call us

Phone: 604-660-3040

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

We receive proposed settlements, on behalf of children and youth (under the age of 19), and review them to make sure the child/youth is fairly compensated.
Email us
Call us

Phone: 604-660-3040

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

We conduct a number of reviews to protect the legal interests of children and youth under the age of 19.
Email us
Call us

Phone: 604-660-3040

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

Estate and Personal Trust Services

We administer the estates of deceased and missing persons.
Email us
Call us

Phone: 604-660-4444

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

If you want to create a trust, either through your will or a court order, we may agree to act as trustee. Contact us to find out if we will agree to act as your trustee.
Email us
Call us

Phone: 604-660-4444

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

If you wish to name the PGT as executor, please contact us before you finalize your will. You can do so by contacting us by phone or email and asking to speak to the Manager, Quality Assurance.
Email us
Call us

Phone: 604-660-4444

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3